Official Site® | trezor suite® | Getting Started

A friendly, clear walkthrough to set up your Trezor Suite® and get your hardware wallet working safely. Includes step-by-step setup, top security tips, troubleshooting, and an FAQ with official links.

Why Trezor Suite®?

Trezor Suite® is the desktop and web application designed by the Trezor team to manage your cryptocurrency securely. It pairs with Trezor hardware wallets to provide a user-friendly interface while keeping your private keys offline.

What you'll need

A Trezor hardware device (Model T or Trezor One).
A computer or laptop with a modern browser (Chrome, Edge, or Brave recommended).
A USB cable to connect your Trezor to the computer.
A safe place to record your recovery seed (paper & pen — not digital files).

Step-by-step: Getting started with Trezor Suite®

1. Download and open Trezor Suite®

Visit the official Trezor download page and choose the version for your operating system. Always download from the official source to avoid malicious copies. Once installed, launch Trezor Suite® and follow the on-screen instructions.

2. Connect your Trezor device

Use the supplied USB cable to connect your Trezor device. The device will prompt you to confirm connection — press the physical button(s) as instructed. Physical confirmation is a security feature that prevents remote attacks.

3. Initialize or recover your wallet

Trezor Suite® will ask whether you want to create a new wallet or recover an existing one. If creating a new wallet, the device will generate a random recovery seed (24 words for Model T, 12/24 for some devices). Write these words down in order and keep them extremely secure — this seed controls access to your funds.

Best practices when recording your seed

Always write the seed by hand on the supplied card or another secure medium.
Store the seed in two separate secure locations (e.g., safe deposit box + home safe) if you wish for redundancy.
Never photograph or store your seed unencrypted in cloud storage or on a smartphone.

4. Create a strong device PIN

Set a PIN on your Trezor device. The PIN prevents anyone with physical access to your device from using it without your authorization. Choose a PIN that's easy for you to remember but hard for others to guess.

5. Update firmware when prompted

Occasionally Trezor releases firmware updates that improve features and security. Trezor Suite® will notify you if an update is available. Only install firmware updates through the official Suite interface and follow the device prompts — never accept unexpected firmware from untrusted sources.

Using Trezor Suite® for transactions

Send and receive crypto via the Suite by selecting the cryptocurrency and address. For sending, always double-check the recipient address on your computer and confirm it on your Trezor device display — the device display is the source of truth because it cannot be tampered with by your computer.

Tips for secure transactions

Verify the full address on your Trezor device before approving any transaction.
Use small test transactions when sending to a new address.
Check network fees and adjust priority as needed in Suite.

Troubleshooting common issues

Device not recognized

If Trezor Suite® doesn't detect your device, try a different USB cable or USB port. Avoid using USB hubs — connect directly to the computer. Restart the Suite and, if necessary, your computer.

Forgot PIN

If you forget your PIN, your only option is to perform a factory reset and recover your wallet using your recovery seed. This is why keeping your seed safe is crucial.

Suspicious prompts or websites

Always confirm you're on the official Trezor website or using the official Trezor Suite® app. Beware of lookalike domains, phishing emails, or social media links that promise customer support — Trezor will never ask for your seed words.

Security checklist — quick

Downloaded Suite from official site.
Wrote recovery seed offline and stored securely.
Set a device PIN and optional passphrase (advanced).
Verified addresses on the Trezor display before approving transactions.
Backed up wallet and considered multiple secure seed storage locations.

Advanced: Passphrase (hidden wallet)

What it does

Passphrase is an advanced optional feature that adds another secret word or phrase on top of your recovery seed, creating a separate hidden wallet. Use this only if you understand the trade-offs — losing the passphrase means losing access to funds in that hidden wallet.

When to use it

Consider passphrase if you require plausible deniability or want to create multiple independent wallets under the same device seed. Never store the passphrase together with your recovery seed.

Official resources & quick links

Below are direct, colorful links to official Trezor resources and pages that will help you during setup and later.

Official Trezor Home Get Started — trezor.io/start Trezor Suite® (Web/Desktop) Support Center Learn & Guides Firmware Updates Security Overview Compare Models FAQ Official Blog

FAQ

Q: Is Trezor Suite® free to use?: A: Yes — Trezor Suite® is free software provided by the Trezor project to manage your hardware wallet. Transaction fees for sending cryptocurrency are charged by the network, not by Trezor.
Q: Can I use Trezor Suite® on multiple computers?: A: Yes. Trezor Suite® can be installed on multiple devices. Your funds remain protected by your hardware wallet and recovery seed, so multiple installations are fine.
Q: What happens if I lose my Trezor device?: A: If your device is lost, you can recover your wallet on a new Trezor device or compatible wallet using your recovery seed. Anyone with the seed can access your funds, so protect it carefully.
Q: Is it safe to update firmware?: A: Firmware updates from official Trezor sources are safe and recommended. Only update using the Trezor Suite® or official instructions — do not follow unverified update links.
Q: What is the recovery seed length?: A: Typical recovery seeds are 12, 18, or 24 words depending on device and configuration. Trezor typically uses 24 words for new Model T setups — follow the device prompts exactly.
Q: Should I ever share my recovery seed?: A: Never share your recovery seed. Trezor or any legitimate support will never ask for it. Sharing the seed gives complete control over your funds.
Q: How do I verify a transaction on my Trezor?: A: Review the transaction details on your computer, then verify the recipient address and amount on the Trezor device screen. Only approve if the details match exactly.